Role Summary We are looking for a proactive Salesforce Administrator to serve as the "guardian" of our Salesforce environment. In this role, you will move beyond simple password resets to become a strategic partner to our Sales and Support teams. You will act as the bridge between business requirements and technical implementation, ensuring Sales Cloud and core CRM functionalities are scalable, secure, and easy to use. Key Responsibilities 1. System Configuration & Management Manage users, roles, profiles, sharing rules, and permission sets to ensure data security. Configure standard and custom objects, fields, page layouts, and record types. Build and maintain automation using Salesforce Flow. Handle routine system maintenance, including data storage management and sandbox refreshes. 2. Data Integrity & Reporting Monitor data quality and execute data migration/cleansing projects using tools like Data Loader or DemandTools. Design and maintain dashboards and reports that provide actionable insights for sales leadership. Troubleshoot data sync errors between Salesforce and integrated tools. 3. User Support & Training Act as the first line of defense for user support tickets. Create and update training documentation (videos, guides) for new features or onboarding of new hires. Drive user adoption by identifying "pain points" in the current process and simplifying them. 4. Business Analysis & Strategy Partner with stakeholders to gather requirements for new features. Translate business jargon into technical requirements. Qualifications & Skills Required: Experience: [2-4] years of hands-on experience as a Salesforce Administrator. Certification: Current Salesforce Certified Administrator credential. Automation: Strong proficiency with Salesforce Flow (ability to build screen flows and record-triggered flows). Soft Skill: relentless curiosity; you don't just fix the error; you find out why it happened. Preferred: Advanced Certification: Salesforce Advanced Administrator or Platform App Builder. Industry Knowledge: Experience in Environmental Services, Hazardous Waste, Industrial Services or similar industry. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
