We are looking for a Partner Enterprise Relationship Manager to own and grow
strategic relationships with our enterprise-level partners. This role is ideal
for someone who has a strong background in FinTech and understands the
intersection of technology, partnerships, and revenue growth and who thrives in
a fast-paced, collaborative environment.
You will be responsible for managing the full partner lifecycle including
onboarding, enablement, solution alignment, commercial performance, and
long-term relationship management. The ideal candidate is proactive,
relationship-driven, and equally comfortable solving complex problems as they
are presenting to C-suite executives.
Your Impact
- Manage and grow relationships with enterprise-level partners across FinTech,
payments, SaaS, ISVs, and more
- Act as the primary point of contact for partner organizations, ensuring
seamless communication and alignment
- Develop partner account plans to drive adoption, upsell opportunities, and
shared revenue goals
- Collaborate cross-functionally with Product, Sales, Marketing, Customer
Success, and Operations to deliver partner value
- Lead quarterly business reviews (QBRs) and provide performance insights,
analytics, and recommendations. Identify expansion opportunities and
negotiate partner agreements in collaboration with internal stakeholders
- Support go-to-market initiatives, co-marketing campaigns, and enablement
programs to strengthen partner engagement
- Monitor partner performance metrics and proactively address risks, blockers,
or gaps in execution
- Ensure partners are fully enabled on our solutions, value propositions,
roadmap, and support resources
- Represent the company at industry events, conferences, and partner
engagements as needed
What You Bring
- 5 to 7 years of experience in partnerships, enterprise account management,
strategic alliances, or B2B relationship management
- Background in FinTech and Payments required
- Proven success managing complex, multi-stakeholder relationships
- Strong business acumen with the ability to drive partner economics, market
trends, and revenue models
- Excellent communication, presentation, and negotiation skills
- Ability to work cross-functionally and influence without authority
- Analytical mindset with the ability to interpret data and translate insights
into strategy
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving
people brought together by a mission to support the passion and success of
restaurateurs. You can feel confident joining a fun, vibrant, and rapidly
growing environment. You will be working alongside driven individuals who are
passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that
makes running a restaurant easier. We have powered more than 29,000 restaurants
around the world, and we know that while passion is plenty in the restaurant
industry, time and money usually aren’t. Providing the most essential front of
house, back of house and customer engagement solutions on one easy-to-use
platform, TouchBistro helps restaurateurs streamline and simplify their
operations, increase sales, drive revenue, and deliver a stellar guest
experience.
TouchBistro believes in fostering an inclusive workplace where all individuals
have an opportunity to succeed. Requests for accommodation due to a disability
can be made at any stage of the recruitment process.
