Company DescriptionChit Chats’ vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast-growing entrepreneurial company making a huge impact on Canadian entrepreneurs and businesses. As e-commerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to remove these physical and price borders to create a seamless, borderless, and boundless world of opportunity for Canadians.We value all of our clients. Our success has been built by honesty, trust, determination, and delivering on our promises. Our staff must be loyal and committed to the business. Customs compliance and customer service are our top priorities. We value hard work, diversity, teamwork, and respect.Job DescriptionThe RoleThe Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and navigate our platform smoothly. They switch from fulfillment where they are picking and packing and sorting inventory to back end processing where they process and sort shipments and greet customers and then to general warehouse work. You will ensure shipments comply with customs laws - our business depends on it. You will also assist the fulfillment department when needed with picking and packing orders, receiving and sorting inventory It is important for our warehouse floater to connect with teammates and clients alike. In addition to being able to get your thoughts across clearly, we want you to listen to others, be curious and ask questions, display empathy and show an interest in others. You will collaborate with your teammates to find more efficient, cost-effective ways of doing things that are values-driven and aligned with our strategic anchors.Responsibilities to ClientsProcess shipments meticulouslyConsolidate shipments and bags on skids to maximize space on trucksWrap and label skids according to business protocols to facilitate compliance checksLoad and unload skids on/off trucks with the use of a pallet jackConduct spot checks when necessaryMaintain a clean and tidy warehouse and branchProcess supply orders and inventoryPick and pack ordersFulfillment related tasks as required.Receive and Sort inventory Greet customers while representing Chit Chats’ brand and values.Offer consultative service, answer questions and make product and service recommendations.Process shipments meticulously including scanning, sorting and loading onto skids.Take inventory and place orders for supplies.Extra duties from time to timeResponsibilities to TeamFollow company policies and procedures to a T.Follow compliance proceduresMaintain a log of escalations and provide summary reports to managementHelping teammates to ensure effective and low-cost proceduresMaintain good communication between team membersExtra tasks or projects from time to timeQualificationsMust be available to work Mon to Fri 5 PM to 11:30 pm.Weekends shift may be assigned.Excellent verbal and written communication skills.Ability to multitask with efficiency in a fast-paced environment.High level of accuracy and attention to detail.Standing and lifting are required. Previous retail, warehouse and shipping experience is considered an asset.Computer literacy in Microsoft Office applications, comfortable with learning new programs. Trustworthy, reliable, full of heart with a positive outlook on life.Possess a passion for serving people, going above and beyond to help our clients achieve their dreams.QualificationsQualificationAbility to stand for long periods of timeHeavy lifting may be requiredAbility to multi-task with attention to detail and remain positive.Must be proactive and happy to help our logistics process to run smoothly, jumping in where necessary to help out.Excellent communication skills, both verbal and written.Possess a passion for serving people, going above and beyond and making it right for the customersTrustworthy, organized, reliable and has a positive outlookAdditional InformationAdditional InfoAdditional informationClass 1 safety shoes required (green triangle patch)This is a Temporary Contract position.
