Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Job Description Qualifications: The applicant must have exceptional organizational skills. The applicant must have exemplary people skills, be outgoing and personable. The applicant must be a concise and confident communicator. The applicant must have the ability to multitask, work under pressure, and take initiative. The applicant would benefit from knowledge of online programs Trello and Skedda. The applicant would benefit from knowledge of film equipment and film production. Responsibilities: Be the first point of contact for customers arriving at the warehouse. Vet customers arriving for pickups and returns to ensure that appointments are adhered to. Advise Client Service team regarding ASAP and unplanned customer visits. Maintain up-to-date information of the statuses of current customer pickups and returns. Actively direct vehicles into the appropriate spaces and physically greet arriving drivers whenever possible. Act as a liaison between customers, other Rentals Desk Coordinators and Floor Staff by eliciting initial visit information from customers and relaying to the appropriate teams. Check in with clients throughout a transaction to ensure quality service. Direct customer feedback notes to the appropriate Supervisor or Manager. Access digital systems to accurately ascertain which orders should ship with each driver. Assist in the management and organization of pull and return list throughout the life cycle of the order, including scanning and digital filing of manual paperwork and long-term storage. Perform check-ins and check-outs of equipment. Advise the Manager, Rental Operations of any equipment, staff, or operational challenges. Ensure compliance with all WCB requirements. Other duties as assigned. Base Pay Range 25.18 - 34.61 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement). Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter. A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more. At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow! We are proud to offer the following benefits: Medical/Dental/Vision Insurance 401(k) Retirement Plan - US RRS Plan – CAN Paid Parental Leave Paid Holidays and Paid Time Off Tuition Reimbursement And many more Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts. Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration
