Main Purpose of the Role:
The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM.
Main Tasks:
This job description reflects management's assignment of essential functions; nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Meets with clients for negotiating rates and closing deals
Delivers all sales presentations to key clients
Develops and implements strategic sales plans
Develops new accounts
Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office
Communicates with other offices in respect to specialized rates
Forecast and track key account metrics
CAN Marketing Report (weekly)
Weekly target report
Monitor and manage account’s business volume and revenue metrics within our company ZRM system
Maintain and log sales activities in the ZRM system.
Generate periodic customer forecast figures.
Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices
Act as a back-up to team members
Requirements
C.E.G.E.P. (or equivalent) diploma
Three to five years related experience or equivalent combination of education and experience.
Bilingual
Computer Literacy
