Centennial Carstar Moncton is looking for an organized, motivated individual to join our team as Customer Service Representative!
NOW HIRING:
Customer Service Representative
LOCATION:
Centennial Carstar Moncton, Moncton, New Brunswick
HOURS: Full time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm
WAGES: $18.00 - $23.00 per hour + benefits. (Negotiable based on experience)
THE PERFECT FIT:
We are looking for a Customer Service Representative who prioritizes exceptional service and brings a warm, welcoming, and approachable demeanor to the role. Strong communication, organization and problem-solving skills are key, as you’ll be facilitating rental transactions, assisting customers with bookings, vehicle pick-ups, and returns, and ensuring an outstanding customer experience. While previous experience is a plus, it’s not required, we’re ready to train the right candidate. Apply today to become an essential part of our car rental team and contribute to our continued success.
APPLICABLE SKILLS/ QUALIFICATIONS:
Strong Communication Skills
Exceptional Customer Service
Effective Organizational Skills
Keen Attention to Detail
Team Collaboration
Ability to Multitask
Professionalism & Approachable Demeanor
Valid Driver’s License
MAIN JOB TASKS & RESPONSIBILITIES:
Greet customers warmly and create a welcoming environment.
Answer incoming phone calls and respond to inquiries professionally and efficiently.
Schedule appointments and coordinate customer visits.
Provide information on rental options and assist with the reservation process, including processing payments.
Address customer questions, concerns, and provide timely updates throughout their service experience.
Ensure customer satisfaction by delivering friendly, helpful, and solution-oriented service.
Maintain a clean, organized, and professional reception area.
Assist with administrative tasks such as document filing and posting invoices.
Communicate with insurance companies regarding claims, repairs, and updates.
Coordinate sublet repairs and follow up on back-ordered parts and return credits.
Support the team by working collaboratively to deliver exceptional service from start to finish.
Pre-closing files for insurance
WHY WORK WITH CENTENNIAL:
Customer-centered culture
Supportive and team-oriented environment
Professional training and development opportunities
Competitive wages
Company matching RRSP
Group health/dental/insurance coverage
Employee discounts
Opportunities for career advancement
Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 46-year track record of success. Join our team and be part of our growth story as we operate six new vehicle dealerships, eleven Carstar collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.
