Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your Role: In this role, you will support leaders, subject matter authorities, and project managers from across the organization on critical initiatives assuring successful execution of the operational business strategy of the team. You will work on high-priority strategic initiatives in alignment with the business strategy and long-term goals by providing fact-based data analysis and innovative analytic solutions to support decision making, new initiatives and process improvement recommendations. This will include crafting, augmenting, or modifying complex metrics to identify means of tracking data quality, completeness, and trends and will also be responsible for Supply Chain Network design and modeling. What you'll be doing: Routing & Communication Manage general inbox requests from customer care and/or commercial team Oversee shipment scheduling, routing, and carrier assignments handled by 3PL partners Validate that all routes align with predetermined lane strategies and service expectations Coordinate urgent or special shipments, ensuring clear communication between the 3PL, warehouse, and internal teams Communicate route changes or disruptions to internal stakeholders Maintain JDE tables to ensure order flow systematically Review and manage all hypercare accounts Partner with 3PL to ensure routing accuracy with regular and off-schedule deliveries Monitors SLA adherence (on‑time arrival, first‑attempt success, appointment confirmation rates, white‑glove handling, POD accuracy). First point of contact for first level escalations (missed appointments, damage, no‑shows, patient escalations); drive root‑cause analysis and corrective action plans. Reporting and Data Maintenance Supports field in problem solving and analysis to drive continuous improvements Assists in the development of policies and procedures Supports training and daily activities for department needs Develop and maintain key performance indicators (KPIs) and metrics to measure and improve SC performance Partners with 3PLs to implement continuous improvement projects aimed at cost reduction, service enhancements, and route optimization Create and update dashboards to support visualization and analysis of supply chain optimization outputs Build and validate network models, optimize scenarios, and assist in analysis of output to answer complex supply chain questions Conduct ad-hoc analysis to address specific SC challenges Other duties as assigned. What you'll bring: Bachelor's degree in Business, Operations, or related field Minimum of 1 year of transportation/supply chain analytics experience required Excellent written, oral communication and presentation skills Excellent problem solving and analytical skills. Intermediate to expert level of MS Excel Strong computer skills, Microsoft Office Detail oriented, analytical and inquisitive Strong organizational skills, demonstrated sense of urgency and ability to multi-task and prioritize Excellent communication and collaboration abilities, especially with 3PL partners Ability to operate in complex, fast paced environment with interdependencies spanning multiple work streams, teams, business divisions, time zones, culture and languages Resourceful, able to find creative solutions to challenges. Identifies and resolves complex problems Team player mentality with the capacity to lead and contribute to cross-function initiatives. Must be able to work independently with minimal supervision and can work with an appreciable amount of latitude Good planning and project management skills Must be able to effectively interact and communicate with all levels of management and employees within the company. Nice to have: Lean/six sigma training and certification 3+ years’ experience in CPG or Pharma industry 1+ year experience using JDE Bilingual - Fluent in French and English Knowledge of SQL, Python, ETL tools and expertise in analytics tools such as Tableau Desktop and Server, Power BI Good understanding of ERP systems, TMS, WMS, Snowflake Basic understanding of data import, manipulation and file/report development Vantive is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. #LI-BT1 Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. At Vantive, your work will expand your skills, knowledge and opportunities for growth and learning to advance your career. In 2023, we began the journey to establish Baxter’s chronic kidney care and acute therapies businesses into one standalone company. We are thrilled to introduce you to Vantive. Together, we will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the 1+ million people we serve. At Vantive, we believe in not only building our leadership in the kidney care space, but offering meaningful work to those who join us. We offer a range of exciting career opportunities across various departments, from research and development to marketing and sales. If you are looking to drive innovation and growth at a new, purpose-driven organization, we have a place for you at Vantive.
