Hiring Manager: Mark Zemmin
Talent Acquisition Advisor: Archana Namasivayam
Job Code Level: DSM2
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AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
The OpenText™ Cloud Platform (OCP) is a next-generation Information Management as a Service platform powering the OpenText™ Core family of multi-tenant Software as a Service (SaaS) applications and Information Management Services. It provides secure, highly scalable multi-tenant architecture, enabling customers and partners to digitize operations and integrate information management capabilities into their business applications.
This position is based in the OpenText office in Richmond Hill, Canada.
Your Impact:
The OCP Platform team is seeking an experienced and visionary Senior Manager to lead the development and delivery of our cloud-native Information Management Services. SaaS Applications, working in partnership with Product Management, Architecture and the Cloud Operations teams. This is a critical leadership role for a seasoned professional with a deep understanding of cloud-native architecture, multi-tenancy, and the complexities of delivering enterprise-grade services at scale. You will be responsible for shaping and executing the product strategy, leading cross-functional teams, and ensuring the successful delivery of our platform's APIs and SaaS applications. The role will also be at the forefront of our AI-led engineering strategy to evolve our Platform’s core capabilities and Service offerings.
You will be responsible for the day-to-day management of the Platform Engineering teams to ensure technical quality and efficient use of resources. Ensure projects are delivered on time, within budget and within agreed-upon quality standards. Work closely with cross-functional teams within OpenText and partner with key stakeholders. This is a tremendous opportunity to get in and shape the direction of the next generation of developer tools and environments that OpenText is building for OCP developers.
What the role offers:
Strategic Leadership: Define and articulate the long-term vision and strategy for OCP Platform.
API & Service Design: Oversee the design and implementation of robust, scalable, and secure API services that power our multi-tenant SaaS applications. This includes defining the strategy to ensure services are consumable and monetizable by our customers and partners internally and externally.
Product Delivery: Drive the end-to-end lifecycle of our cloud services, from concept and design to development, deployment, and ongoing optimization. Deliver projects on time, within budget, and to agreed quality standards while driving customer satisfaction. Build and maintain strong internal and external client relationships while fostering innovation and process improvement.
AI-Led Evolution: Drive the adoption of AI internally by product teams to increase productivity, integration into the platform's architecture and services, ensuring our information management capabilities are intelligent, predictive, and automated.
Stakeholder Collaboration: Partner with Product Management, Architecture, Operations, Release Management, and cross-functional teams to ensure effective project delivery and adoption by different business units
Technology & Architecture: Provide technical leadership and guidance on cloud-native technologies, architectural patterns, and best practices to ensure the platform remains modern and competitive.
Team Management: Recruit, mentor, and lead a high-performing team of engineers and product professionals to achieve sprint/release goals, facilitate planning, stand-ups and retrospectives. Foster a culture of innovation, accountability, and continuous improvement. Support team development, career progression, and organizational change initiatives to enhance delivery methodologies.
Financial Management: Manage the budget and resource allocation for your team and projects, ensuring efficient and effective use of company resources.
Risk Management: Provide visibility on risks/impediments, ensure timely reporting, and drive resolution for delivery success.
What you need to succeed:
Bachelor’s or master’s in computer science (MS CS) or equivalent experience with extensive industry engineering background, including management/project management.
Proven experience in delivering and managing large-scale, multi-tenant, cloud-native platforms services or SaaS Applications, embracing DevSecOps (GitLab/GitHub)
Proven expertise in SaaS/Cloud Development, Kubernetes, and Hyperscalers (GCP/AWS/Azure).
Demonstrated experience with cloud service delivery models (IaaS, PaaS, SaaS) and platforms such as AWS, Azure, or Google Cloud Platform.
Strong experience in JAVA application design and development, including Spring Framework/SpringBoot and API-first software development.
Agile project management training and hands-on delivery experience.
Excellent communication, interpersonal, facilitation, and collaborative problem-solving skills.
Strong understanding of security, compliance, and governance in a cloud environment.
Ability to lead geographically dispersed teams, fostering motivation, planning, and delivery success.
One last thing:
OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.
Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
