Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
This position reports directly to the Duty Manager, Hub Control Centre and develops and implements the strategic and mid-term tactical plan for the operational needs of this functional area. The MO provides guidance to all departments and ensures the required resources, equipment and facilities necessary to achieve operational targets and measures are in place.
Responsibilities:
To action and maintain multi-level and multi directional communications with key internal and
external interfaces and ensure total product delivery.
Proactively maintain an awareness of developing operating constraints to ensure the best station plan or solution is delivered
Ensure that valid day-of-flight opportunities, constraints and recovery options are identified by all branches and that the customer impact and down line implications are considered in the decision-making process
Act as a change facilitator for process and procedural improvement
Ensure safety standards are consistently maintained
Implement and direct the strategic vision to drive improved station results
Ensure the alignment of corporate and station goals
Provide the necessary resources, tools, daily gating plans and communication strategies to optimize station performance
Communicate goals, objectives, expectations and performance targets
Build high performing teams which communicate effectively within cross functional areas
Support and recognize team and individual success
Be proactive in supporting succession planning and management development
Promote and manage a corporate culture of accountability and ownership
Participate in the development and enhancement of corporate and station initiatives
Foster an effective business relationship with external providers
Liaise with SOC and demonstrate efficient resolution of scheduling issues
Analyze trends and statistics for performance efficiencies and effectiveness
Drive accountability for revenue enhancement and cost containment
Be recognized as a role model for leadership excellence
Acts as Duty Manager, Hub Control Centre during absences and vacation relief.
Excellent verbal and written communications skills
Strong leadership and negotiation skills
Excellent problem solving skills
Ability to work long and irregular hours
Strong commitment to teamwork
Must demonstrate solid operational background
Good conflict resolution skills
Recognized ability to work under pressure, handle stressful situations and maintain flexibility
Personal Computer skills is an asset
Completion of a Bachelor’s degree or academic equivalent is an asset
Demonstrated punctuality and dependability in a fast-paced environment.
Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
