At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Director of Training & Development to join our fast-paced, energetic company, working from any of our locations.
Join us in shaping the future of agriculture! The Director of Training & Development will be responsible for managing training operations, delivering onboarding and training in customer relationship management, process/system training, and driving content development and cross-department collaboration. In one of Canada’s top John Deere dealer organizations you will deliver quality work in a friendly and collaborative environment that encourages learning and growth.
Responsibilities
Provide leadership for the development and implementation of training programs for all staff
Conduct workshops, webinars, in-person training events focused on business systems, customer relationship management and sales processes
Work with all departments to refine and maintain onboarding processes
Re-delivery of Pattison University content
Manage the Training Manager and team
Drive Dealer Capabilities and P4P Goals
Create and refine training plans as needed for different job responsibilities
Oversee expenses and training costs
Track training effectiveness using KPIs and feedback mechanisms
Recommend improvements based on observed trends and team performance
Refine and maintain on-boarding plans and schedules
Keep up to date on knowledge of business/sales systems, John Deere University courses, Sales and Retail Finance incentives/programs and billing processes, product offerings from John Deere and Shortline partners, build codes and machine configurations
Adhere to privacy policies; handle company/customer data with confidentiality
Maintain positive professional working relationships with peers, management in all departments, support resources with commitment to teamwork and exemplary customer service
Requirements
Strong leadership skills with ability to lead through influence
Excellent training/presentation, customer service and interpersonal skills
Extensive knowledge of Farm/Agriculture systems relevant in AOR
Ability to manage tasks; project/goal oriented with solutions-based approach, strong work ethic
Positive attitude and empathetic
Self-aware with high level of Emotional Intelligence (EQ)
Technical experience diagnosing and repairing basic electrical products
Ability to use MS Office desktop and internet applications
Experience analyzing and interpreting data and reports
Highschool diploma/equivalent required, Agriculture/Business/Engineering Degree preferred
Ability to work flexible hours, varying shifts, weekends and holidays, including extensive travel within and outside of Canada
Must have a valid Class 5 Drivers License, and valid Passport
CONNECT with us today!
Whether you're new to this field or experienced in other related fields, we offer continued education and training to help you thrive and expand your knowledge! Our 18 locations across Saskatchewan and Manitoba offer endless opportunities for you to GROW.
You’ll receive competitive wages, comprehensive benefits, company matched pension, bonus eligibility, and future career opportunities in Parts, Sales, Service, and more. Contribute your strengths to a purpose-driven organization when you EVOLVE your career with Pattison Agriculture!
**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date. Candidates must be legally entitled to work in Canada.
We would like to thank all who apply; however, only those candidates selected for an interview will be contacted.
