Ride the next mile with us! We are seeking a highly organized, detail-oriented, and proactive HR Coordinator to join our HR Operations team and is responsible for a wide range of activities that ensure smooth HR operations and compliance. The successful candidate will act as a liaison between employees, HR Generalists, HR Managers, and external partners, providing timely support and maintaining meticulous records. In this role, you will regularly be exposed to sensitive and confidential employee information. A high level of discretion, professionalism, and respect for confidentiality is essential to maintain trust and compliance with organizational policies and legal standards. Responsibilities Produce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations. HR Ticketing (Workday) & Shared Inbox Management. Answer employee inquiries: leaves, policies, and other employment conditions. Generate weekly reports: departures, terminations, and related HR metrics. Maintain trackers and dashboards: datasets, forms, and HR monitoring tools. Coordinate exit interviews: send questionnaires, update dashboards, manage exit files. Employee Referral validation and management. Improve HR processes: participate in development, documentation, and continuous improvement initiatives. Collaboration with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation) Audit organizational data: correct subordination links and titles in Workday org charts. Support occupational health and safety: follow-ups and communications. Audit and manage permits, SINs and visas: validate documentation and ensure compliance. Provide recommendations: suggest improvements and collaborate on HR initiatives. Collaborate with HRIS and Payroll team. Many other collaborative projects! Qualifications 1–3 years HR administrative experience Strong organizational and time-management skills Ability to manage multiple priorities and meet deadlines Works independently and collaboratively Proficient in Workday, Dayforce, and Microsoft Office Suite Flexible, proactive, and customer-service oriented Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Apply Now. Two Brands, One Company Thanks for your interest in Intelcom | Dragonfly – our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly. Click here to learn more about our new identity. Whether you’re interested in a job at Intelcom or at Dragonfly, it’s from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals… and yours. If you’re interested, apply today
