The Opportunity Join our Global Enterprise Technology Services Team! How will you contribute? Collaborating within our Cloud Platform Services team. You will be developing/testing automation and supporting public cloud platform technologies. Interacting with engineering team members; application architects/developers, cloud operations and security teams, product managers, and leadership to deliver compliant public cloud technologies which drive business outcomes for Manulife with speed and agility. Office location: Toronto - Canada or Waterloo - Canada or Boston - USA Work arrangement: Hybrid - 3 days in office, 2 days from home Remote working arrangement option is not available. Responsibilities: Provides reliable and scalable cloud platform (especially Containers/Kubernetes) expertise to engineers. Develops and tests automation code to specifications and standards (Manulife, SDLC, Agile, etc). Investigates new platform solutions to improve service delivery experience. Resolves persistent platform issues when surfaced by technical support teams. Responsible for monitoring, analyzing and optimizing software architecture and maintaining software environment to support testing and deployment in continuous integration/continuous delivery environment. Skills and Experience: Must haves: Core Kubernetes knowledge Service Mesh experience Understanding of GitOps and Infrastructure as Code Innovative mind set, someone who sees a problem and will experiment to solve it Technical expertise in public cloud (preferably Azure) infrastructure and platform technologies especially Containers/Kubernetes required. Expertise in provisioning and configuration automation tools. Familiarity with Agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features. Understanding of software development lifecycle and how technology can address and support business strategy. Bachelor in Computer Science/Technology or equivalent experience. Collaborative approach to work with team members; able to coach, participate in code reviews, share skills and methods. Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes. Experiments with new technologies and understanding how they will impact what comes next. What can we offer you? A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities. Our commitment: Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity, and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all collaborators and has a positive social and environmental impact. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $109,600.00 CAD - $159,600.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
