JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Workplace Ambassador plays a crucial role in creating a positive and engaging workplace environment for employees and visitors. This role involves providing exceptional customer service, fostering community and collaboration, and supporting various workplace initiatives. The Workplace Ambassador serves as a friendly and knowledgeable point of contact, ensuring that the workplace operates smoothly and meets the needs of occupants and stakeholders. This role is on-site 5 days/week and the office is located a few blocks from the Canada Place on Burrard St. What your day-to-day will look like: Customer Service & Reception • Provide excellent service to employees and visitors, managing reception area, visitor access control, and phone calls • Respond to inquiries, address concerns, and assist with workplace needs like room bookings and IT support coordination Workplace Operations & Events • Coordinate workplace events, meetings, and activities including setup, catering, and audiovisual arrangements • Maintain workplace amenities (break rooms, lounges, wellness spaces) ensuring cleanliness and functionality Communication & Compliance • Disseminate workplace announcements and updates through multiple channels (email, newsletters, digital signage) • Educate employees on policies and procedures while promoting health and safety protocols Community Engagement & Improvement • Foster workplace community through social activities, wellness programs, and recognition initiatives • Identify process improvement opportunities and provide feedback to optimize workplace experience Required Qualifications: Proven experience in a customer service or hospitality role, preferably in a corporate or commercial real estate environment High school diploma or equivalent; additional certification or coursework in customer service, business, or a related field is a plus. Estimated compensation for this position: 48,000.00 – 50,000.00 CAD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Vancouver, BC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
