Date Posted: 12/16/2025
Req ID: 46441
Faculty/Division: New College
Department: New College
Campus: St. George (Downtown Toronto)
Position Number: 00012328
Description:
About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
New College opened in 1962 and has since developed its own traditions and identity, focusing on personal attention to students, innovative interdisciplinary programs, career mentorship and community outreach initiatives. Within our friendly and informal environment, we place a high priority on student support services and we have built a rich and inclusive learning community that includes academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement.
Your opportunity:
Reporting to the Registrar, the Associate Registrar is responsible for providing direction, leadership and coaching to a team of Academic Advisors within the New College Registrar's Office. Along with all of the student services responsibilities, the Associate Registrar supports the Registrar with providing people leadership, training and development, planning, project development and management, registrarial practices and partnerships.
This is a full-time, term/contract position up to February 28, 2027.
Your responsibilities will include:
- Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
- Interpreting academic regulations, program and degree requirements
- Providing case management support to students requiring the coordination of multiple services
- Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
- Facilitating educational workshops and seminars
- Analyzing service delivery and/or internal processes and recommending improvements
- Following rules and procedural processes related to Freedom of Information and Protection of Privacy Act (FIPPA)
- Directing the activities of a team and collaborating with the Registrar to build and support team success
Essential Qualifications:
- Bachelor’s degree in adult education, training and development, psychology, student development, or an acceptable equivalent combination of education and experience.
- Minimum five (5) years of relevant experience in student academic and financial advising, and overseeing administrative procedures (e.g. petitions and appeals, degree requirements, etc.) in a university setting, preferably in a registrar's office.
- Experience interpreting, applying and advising on rules, guidelines, and procedures.
- Experience working with and advising academically at-risk students.
- Experience with developing and facilitating workshops and seminars.
- Demonstrated supervisory experience and proven ability to lead, coach, train and motivate staff.
- Experience analyzing and redesigning workflow/business service processes to enhance efficiencies and align with organizational goals.
- Sound knowledge of best practices in advising and student services.
- Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
- Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
- Excellent oral and written communication, presentation, and interpersonal skills.
- Demonstrated time-management skills with the ability to effectively prioritize, multi-task, organize work, and meet tight deadlines while paying attention to detail.
- Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
- Knowledge and understanding of equity, diversity, decolonization, and inclusion in the context of a post-secondary environment.
Assets (Nonessential):
- Experience working with and advising international students and students from diverse backgrounds.
- Thorough knowledge and experience with the programs, policies, and procedures of the Faculty of Arts and Science.
To be successful in this role you will be:
- Approachable
- Diplomatic
- Possess a positive attitude
- Resilient
- Team player
- Thoughtful
Closing Date: 01/06/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $97,348. with an annual step progression to a maximum of $124,491. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
