ABOUT WORKSOFT
Worksoft empowers business and IT teams to deliver flawless enterprise
applications faster and more efficiently by discovering, documenting, testing,
and automating end-to-end business processes across pre-production and
production environments.
Our solutions ensure business process quality and resilience by automating tests
for SAP, Oracle, and other enterprise applications. Recognized by global
enterprise customers and top system integrators as the gold standard for SAP
automated testing.
Worksoft’s automation is embedded into ERP practices to support Agile, DevOps,
and SAFe methodologies and accelerate digital transformations.
ROLE OVERVIEW
The Inbound Business Development Representative (BDR) is responsible for
managing and qualifying all inbound demand across marketing campaigns, website
inquiries, webinars, events, and partner referrals.
This role is ideal for an early-career sales or marketing professional who
enjoys engaging prospects early in the buyer journey, thrives in fast-paced
environments, and takes pride in delivering a strong first-touch experience. The
role plays a critical part in ensuring inbound demand converts into high-quality
sales opportunities and measurable pipeline impact.
ROLE DETAILS
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Employment Type: Full-Time
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Work Model: Remote
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Location: United States or Canada
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Reporting To: VP of Product Marketing & Growth
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Travel Requirement: Occasional (events or conferences)
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Visa Sponsorship: Not available
COMPENSATION & REWARDS
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On-Target Earnings (OTE): USD 50,000 – 75,000
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Compensation structure based on experience, performance, and location
KEY RESPONSIBILITIES
INBOUND LEAD MANAGEMENT & FOLLOW-UP
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Respond quickly to inbound demo requests, website form submissions, and
high-intent leads
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Execute structured 24–48 hour follow-up for:
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Maintain strict SLA discipline for all marketing-driven follow-up
QUALIFICATION & DISCOVERY
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Qualify inbound prospects using ICP criteria and structured discovery
techniques
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Personalize outreach based on:
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Assess fit, interest, urgency, and readiness for sales engagement
SALES ALIGNMENT & PIPELINE CONTRIBUTION
MARKET INSIGHTS & CONTINUOUS IMPROVEMENT
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Develop a strong understanding of:
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Provide actionable insights to Marketing on:
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Messaging effectiveness
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Persona behavior
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Campaign performance
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Maintain accurate documentation of activities, insights, and qualification
notes in CRM systems
PROFESSIONAL DEVELOPMENT
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Continuously improve industry knowledge and outbound/inbound sales skills
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Participate in training, enablement sessions, and knowledge-sharing
initiatives
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Attend industry events and conferences as needed to support pipeline
generation
REQUIRED QUALIFICATIONS
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Bachelor’s degree or equivalent professional experience
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Up to 2 years of experience in:
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Strong communication skills with confidence engaging senior personas
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High level of organization and attention to detail
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Resilience and persistence in goal-driven environments
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Ability to work independently and manage multiple priorities
PREFERRED QUALIFICATIONS
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Experience with CRM platforms such as Salesforce
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Familiarity with LinkedIn Sales Navigator, ABM tools, or intent platforms
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Exposure to B2B software or enterprise technology environments
SUCCESS METRICS
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Speed and quality of inbound lead response
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SQL conversion rates from inbound demand
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Pipeline contribution and handoff quality
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SLA adherence for marketing-driven follow-up
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CRM data accuracy and hygiene
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Feedback quality provided to Marketing and Sales
WORKSOFT BENEFITS
Full-time employees at Worksoft enjoy:
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Employer-sponsored health and dental plans through BCBS TX
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Vision insurance coverage
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Employer HSA contributions
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Life insurance and AD&D coverage
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Short and long-term disability insurance
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401(k) retirement plan with 100% employer match up to 4%
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Flexible PTO days per year
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11 paid holidays annually
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Summer Hours program with half-day Fridays twice monthly (Memorial Day to
Labor Day)
OUR VALUES
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People Matter Most – Listen, respect, care, and assume best intentions
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Customers Are Our Why – We succeed when our customers and partners succeed
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Do What’s Right – Even when it’s hard
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Own It. Find a Way. – Own the challenge and make it happen
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Stay Curious, Keep Learning – Think beyond the task and create value
EQUAL EMPLOYMENT OPPORTUNITY
Equal Employment Opportunity: Worksoft is an Equal Employment Opportunity
employer committed to providing equal opportunities to all employees and
applicants without regard to race, color, religion, sex (including pregnancy,
sexual orientation, gender identity, and gender expression), national origin,
age (40 or older), disability, genetic information, veteran status, or any other
legally protected characteristic. All qualified applicants will receive
consideration for employment without discrimination.
Worksoft is committed to creating a diverse and inclusive workplace where our
colleagues can be themselves, have equal opportunities, and can perform at their
best.
