To directly supervise all clerical staff within the OH West Diagnostic Imaging Central Intake office, while coordinating and prioritizing all business/office activities on a daily basis. Applies specialized knowledge to assist in coordinating a team that is responsible a regional intake hub, coordinating services with 27 hospital systems across the Ontario Health West region. Assisting in problem-solving; providing ongoing performance feedback; promoting and fostering an environment that encourages clinical excellence, continuous learning, evaluation, and client-centered care.
- Commercial/Business/Secretarial/College Diploma/Certificate or equivalent office experience.
- Minimum 5 years’ experience in Diagnostic Services.
- Minimum 5 years previous supervisory experience preferred.
- Demonstrated Medical Terminology related to Diagnostic Services.
- Demonstrated ability to communicate effectively with members of the healthcare team, both verbally and written.
- Demonstrated computer skills with Microsoft Office Programs (Word, Excel), HIS, Kronos and MyHR.
- Demonstrated proficiency in keyboarding and typing skills (minimum 50 wpm)
- Ability to work in a fast paced environment
- Critical thinking skills with the ability to work independently
- Demonstrated excellence in effective communication, problem-solving skills and innovation.