We are currently hiring a Part-Time Customer Service Assistant to join our team
at our AbleLiving Binbrook Location.
AbleLiving Services [https://ableliving.org/] is part of the Thrive Group. We
are a not for profit organization that provides services funded through Ontario
Health.
Ableliving opened its doors in 1978 with the first project being our Binbrook
location. Our Binbrook location provides supports for individuals with
disabilities, seniors, as well as those with long term chronic ventilation
support needs.Our Binbrook location is a 50+ bed home that includes permanent
beds, transitional beds and 6 beds for clients who require ventilator
assistance.
Under the direction of the Community Services Manager, this position is
responsible for providing a variety of customer service functions for our health
care services we provide at our Binbrook congregate program.
*Please note: this location is not accessible by public transit - access to a
vehicle or reliable transportation is required.
Interested in bringing your talent to our team? Here is what we offer:
- Healthcare of Ontario Pension Plan (HOOPP)
- Health Benefits
- Ongoing opportunities for education, training, development and growth
- Tuition reimbursement opportunities
- Employee Assistance Program
- $500 signing bonus!
Thrive Group is proud to be certified as one of Canada’s Great Places to Work®!
In addition, we have been recognized an awarded as:
-
2025 Best Workplaces in Health Care
-
2025 Best Workplaces™ for Giving Back
-
2024/2025 Best Workplaces™ with the Most Trusted Executive Team
-
2024 Top 50 Best Workplaces in Canada
We’re thrilled to be acknowledged for our commitment to creating an exceptional
workplace!
Position Summary:
The Customer Service Assistant will provide support to our Binbrook employees
and clients by providing reception duties and will frequently be the initial
contact for clients and other individuals using our Intake services. Other
responsibilities include:
- providing schedule support and planning to community teams and programs
- managing phone calls from employees and clients in the community
- inputting schedule changes, forwarding any time or scheduling conflicts and
staffing availability issues to Leadership for resolution
- utilize client database and software management programs
- assisting with preparing and posting staff schedules
- assisting with preparation of payroll, including timecards
Requirements:
- College/business diploma in office administration or related certification
preferred
- Minimum one year experience in an office environment
- Must have previous experience with data-base management and report generation
- Must be able to use Microsoft Word and Excel
- Attention to detail, with accurate keyboarding skills
- Ability to format letters, forms, memos and general documents is essential
for this position
- Must have good oral and written communication skills, with a competent level
of English spelling and grammatical accuracy
- Ability to develop supportive relationships and work collaboratively with
colleagues, volunteers, and community partners is an essential role of this
position
- Must be able to work both independently as well as part of a team
Job Type: Part-Time, contract 4 months
We are currently hiring to fill an existing/new position on our team. While we
thank all applicants for their applications, only those advancing to the
interview stage will be contacted.
At Thrive Group, we embrace equity, diversity, and inclusion. Our commitment to
this is directly linked to our organizational values of Teamwork, Honesty,
Respect, Innovation, Versatility, and Excellence. Thrive Group strives to
attract, develop, and retain a workforce that is as diverse as the residents,
clients, and customers we serve and are committed to providing an accessible
candidate experience through the recruitment and selection process. Should you
require accommodation through any stage of the recruitment process, please
contact the Human Resources Department at 289-309-8477 or
email hr@thrivegroup.ca [hr@thrivegroup.ca]
