As an Onsite IT Technician with a specialized focus on network administration,
end-user support, and industrial IT project contribution, you will be
instrumental in maintaining a robust IT infrastructure while actively
participating in projects related to industrial technology. Your role involves
ensuring seamless network operations, providing end-user support, and
contributing expertise to projects that enhance our industrial IT capabilities.
Key Responsibilities:
Network Infrastructure Management:
- Design, implement, and manage the organization's local and wide area network
(LAN/WAN) infrastructure.
- Configure and optimize network devices, ensuring high-performance and
reliability for industrial applications.
End User Support:
- Provide responsive and effective technical support to end-users, addressing
hardware, software, and network-related issues.
- Collaborate with users to understand their needs and tailor solutions that
enhance their productivity.
Industrial IT Project Contribution:
- Actively participate in industrial IT projects, contributing expertise to
design and implement technology solutions that align with organizational
objectives.
- Collaborate with cross-functional teams to integrate IT solutions into
industrial processes, ensuring efficiency and reliability.
Troubleshooting and Issue Resolution:
- Diagnose and resolve complex technical issues related to both network
infrastructure and industrial IT systems.
- Updates data servers and network equipment.
- Collaborates with network architects on network optimization.
- Secures network system by establishing and enforcing policies and defining
and monitoring access.
- Maximizes performance by troubleshooting network problems and outages and
scheduling upgrades
- Work closely with project teams to troubleshoot and optimize IT components in
industrial environments.
Hardware and Software Integration:
- Assist in the integration of industrial-specific hardware and software
solutions, ensuring compatibility and optimal performance.
- Collaborate with vendors and internal teams to implement and support
industrial automation systems.
Documentation and Training:
- Maintain detailed documentation of network configurations, industrial IT
systems, and support procedures.
- Develop training materials for end-users and contribute to the knowledge base
for ongoing support and project handovers.
Qualifications:
- Proven experience as an IT Technician with a focus on network administration
and industrial IT.
- In-depth knowledge of network protocols, industrial automation, and
cybersecurity in industrial settings.
- Certifications such as CCNA, CompTIA Network+, or relevant industrial IT
certifications are highly desirable.
- Strong problem-solving skills and the ability to troubleshoot complex issues.
- Excellent communication and collaboration skills.
