If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work!
Summary
Are you an organized and detail-oriented professional with a passion for customer service? We’re adding to our team and are looking for a Service Coordinator to support service and rental operations from our Edmonton branch. In this role, you’ll help ensure service and rental requests are handled efficiently while maintaining accurate records and providing timely, professional support to both internal teams and external customers.
This position combines administrative responsibilities, customer interaction, and coordination of equipment and service activities, including rentals. You’ll respond to inquiries by phone and email, coordinate equipment availability (internally or through external partners), assist with basic equipment inspections, support billing activities, and help track inventory levels. Collaboration with Sales, Service, and supplier partners will be essential to delivering a seamless customer experience.
This is an excellent opportunity to gain exposure to our service business and act as a key point of coordination between customers, internal teams, and vendors. The role also provides administrative support through daily data entry, documentation, and billing assistance for key customer accounts.
Key Responsibilities
Coordinate service and rental requests, ensuring accurate records and timely follow-up
Support the intake, tracking, and return of equipment used in service and rental activities
Monitor equipment availability and assist with inventory tracking
Provide professional, responsive customer service to both internal and external stakeholders
Prepare quotes and service or rental documentation and collect required customer information
Complete accurate and timely data entry across systems and records
Collaborate cross-functionally to support service and rental opportunities
Assist with daily operational coordination in a fast-paced service environment
Help prioritize customer needs and support scheduling of service resources as required
Support short- and long-term planning by tracking service activity and resource utilization
Assist with invoice preparation and regular billing cycles
Provide general administrative support to help ensure smooth day-to-day operations
Requirements
Previous experience in administration or coordination
Rental industry experience a plus!
Strong organizational skills with a high attention to detail
Excellent communication skills and ability to multitask effectively
Proficiency in Microsoft Office and data entry; familiarity with Salesforce.com is an asset
Ability to work in a fast-paced environment and adapt to shifting priorities
A positive, can-do attitude with a commitment to providing top-tier customer service
Strong telephone etiquette and customer service mindset
Why join us?
Medical, dental, vision, EAP and other group health insurance benefits for you and your family
Company-matched RRSP contribution plan
Annual profit-sharing opportunity
Discounted fitness memberships
Opportunity to build your career with an established organization and a team that is truly passionate about health and safety
Act as the key liaison between customers, the Sales team, and equipment suppliers
Work with a supportive, tight-knit team
A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset
Levitt-Safety is committed to the principle of employment equity in the workplace and ensures that our practices of hiring are based on qualifications and ability. We invite all applicants, including persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. We understand that experience comes in many forms and encourage applications from diverse backgrounds. If you require any accommodation in the application process, please contact us at talent@levitt-safety.com in the application. We will review applications as they are received and look forward to hearing from you.
