About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
To You will deliver the day-to-day administrative, commercial, and operational support needed to win, grow, and maintain business to the direct and indirect business.
The day-to-day
Foster lasting relationships with customers and internal collaborators
Assist customers with questions related to pricing, equipment, and subscriptions
Create and manage customer orders for approval and shipping of equipment
Manages customer subscriptions and Value-Added Services (VAS) orders within our tooling
Create new customers accounts as part of the onboarding process
Maintain Customer Master Data (CMD) across are different systems including ServiceNow, Salesforce and CMD
Uphold and follow all governance and compliance processes though the order handling and customer life cycle
Build sustainable relationships with key customers
What you'll need
Experience in similar or comparable roles
Excellent interpersonal skills
Experience of SAP, Salesforce.com and ServiceNow
Proficient with MS Office, Excel, PowerPoint, Outlook etc
Organised and diligent, committed to seeing activities and processes through
Experience of prioritising work to satisfy competing priorities
Ability to work autonomously and with a flexible team player mentality
What will help you on the job
Experience of working in a matrix and/or geographically dispersed model
Experience in a communications or technology-based company
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
