JOB STATEMENT:The Portfolio Administrator will be responsible for various client reporting responsibilities as well as providing support to four client portfolio managers in Toronto and multiple external advisors. The Portfolio Administrator will work with the Portfolio Analysts, Portfolio Administrators, and the Toronto staff. ESSENTIAL FUNCTIONS:Providing the day-to-day administration support;Working with the Toronto Portfolio Administrators and Toronto staff to ensure work is being done for the Client Portfolio Managers in Toronto;Preparing and administering GCA and custodian new account documentation, client contracts, change requests, re-documentation and transfers;Managing and administering the existing book of business on behalf of one or more client portfolio managers;Maintaining client records on the CRM system to ensure data is accurate, current and complete;Liaising with operations staff and the custodian to follow-up with the new account process;Supporting portfolio managers and referring advisors;Preparing regular reports and client presentations to assist portfolio managers;Processing cheques, EFTs, client withdrawal requests, journals and donations;Preparing and distributing quarterly statements and year-end tax reporting packages;Reviewing tax installments, scheduled contributions/withdrawals, RIF/LIF payments, RESP grants, and management fees; and
Fulfilling ad-hoc requests from portfolio managers and referring advisors; and
Assisting in other client administration tasks that may be required.QUALIFICATIONS:University degree, preferably in business, finance or economics3+ years of investment administration experience, especially dealing with clients and referring agents preferred
Advanced skills and experience with Salesforce preferred
Successful completion of the Canadian Securities Course preferred
Proven ability to manage your own work load and facilitate task management amongst a team
Impeccable time-management and interpersonal skills, and the ability to consistently meet deadlines
Strong client support experience to the level where you can anticipate client needs and requirements
Ability to show initiative and problem-solve
Ability to multi-task and maintain confidentiality
Ability to work independently as well as within a team environment
Continuous desire to develop one's self
Excellent written and verbal communication skills
Excellent knowledge of Microsoft Word, Excel and PowerpointCOMPENSATION:Commensurate with experience
