Title: Administrator, Mortgage Origination Management Group
Requisition ID: 222912
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Administrator, Mortgage Origination Management Group is responsible for providing day to day support for Mortgage Origination Management Group (MOMG) within Scotia Mortgage Authority (SMA). The MOMG's mandate is to provide a consistent and structured approach to assess, approve, and process new broker offices and individual brokers/agents who want to do business with SMA. The incumbent will ensure that daily and periodic administrative functions associated with the assessment, approval/decline and processing of new brokers are completed in a timely and accurate manner. They must have a strong understanding of the Bank's policies and processes as they relate to Retail Lending and the Alternate Mortgage Channel, as well as the Bank's Service and Complaint Resolution standards.
Is This Role Right for You? In this role, you will:
- Analyze incoming recommendations from Broker Relationship Managers (BRMs) and Broker On-boarding Officers (BOO) for new broker firms, individual brokers/agents.
- Ensure receipt of necessary documentation and verify adequate completion of information, i.e. broker agreements, broker licenses, and business registration. Where necessary, follow up for missing data.
- Perform Redx reviews.
- Utilize OSFI database and broker "Do Not Use" lists.
- Verification of licensing/registration.
- Complete first tier (level 1) review of alerts for recommended brokers. Advise Manager, Mortgage Origination Management Group (MOMG), of alerts which require further investigation and prepare files for escalation.
- Ensure the Bank's interests are protected at all times by ensuring operating practices and procedures comply with internal Bank and regulatory requirements.
- Maintain strict adherence to security procedures with respect to assigned authorities and responsibilities.
- Report any identified irregular and fraudulent activity to the Director, Mortgage Security.
- Complete and maintain documents, files and other records securely and reliably and in accordance with regulatory requirements and departmental standards.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Strong customer service skills and interpersonal skills to deal with customers and Management effectively.
- Strong organization and time management skills to ensure that required deadlines are met.
- Strong analytical skills to determine whether there are grounds for suspicion, at times with limited information.
- Decision making and good judgement are essential to execute all duties in a timely manner while providing quality service.
- Excellent written and verbal communication skills.
- Experience and a sound understanding of the broker and mortgage industry.
- Knowledge of the Scotiabank Group's products, operating procedures and delivery systems.
- Proficiency with Bank systems as well as working knowledge of Microsoft applications (including Word, Excel and PowerPoint).
- Flexibility in a changing business environment, which includes procedural and automated system changes.
Location(s): Canada : Ontario : Toronto
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
