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Analyzes and optimizes departmental operations, while developing, drafting and documenting procedures and work methods to ensure that departmental operations run smoothly, with a view to continuous improvement;
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Participates in the implementation of procedures and new initiatives, and ensures that they are followed up by the teams;
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Assumes the needs of other departments (events, programming, retail, etc.) and, in collaboration with the Head of Maintenance, enhances maintenance services; - Documents annual recurring work schedules. ) and, in collaboration with the Maintenance Manager, enhances maintenance services;
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Documents annual recurring work schedules.
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Manages, motivates and develops employees in the department (recruitment, training, performance appraisals, conflict management, etc.) and clearly communicates departmental expectations, provides direction and ensures follow-up;
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Ensures that guidelines and standards are in place for the induction and on-the-job training of new employees;
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Ensures optimal management of work schedules according to needs and budgets;
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Ensures compliance with the collective agreement and the Company's policies and procedures, particularly in terms of occupational health and safety;
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Validates and approves employee timesheets in the time management software;
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Ensures that all information required for the smooth running of departmental activities is transmitted.
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Manages operations and coordinates the execution of work in departments such as : store, specialized maintenance, mechanics and horticulture;
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Establishes and implements work methods and tools to ensure that department operations run optimally and efficiently, including the various work routes;
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Plans, authorizes and follows up on repair requests via computer-assisted maintenance management software (CMMS);
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In collaboration with the procurement department, is responsible for renewing calls for tender and selecting the department's supplier;
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Draws up plans and specifications and manages service contracts (e.g. : lawn cutting, uniforms, carts, etc.). )
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Develops and revises departmental policies and procedures, and ensures team compliance;
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Ensures that the maintenance department's service offering is of high quality, both for visitors and other internal departments (internal customers). Develops measurement tools, assessing the level of customer satisfaction, and makes adjustments where necessary;
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Manages, optimizes and monitors the budgets for which he/she is responsible.
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5 years' experience in personnel management
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Experience in a unionized environment (an asset)
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Bachelor's degree in administration (or equivalent)
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Computer skills MS Office Suite (intermediate level)
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Bilingualism (level 3, intermediate)
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Valid driver's license
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Forklift certificate
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Leadership and mobilization
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Priority management
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Customer service skills
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Organizational skills
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Relational skills
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Analytical and problem-solving skills
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Judgment
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Results-oriented
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Dynamic, stimulating work environment;
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Medical and dental insurance (benefits paid 100% by employer);
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Employer RRSP contribution of 3.75% of salary;
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3 weeks paid annual vacation, upon hiring;
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5 floating vacations, and bank of sick days per year;
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Employee assistance program offered by employer;
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Discounts and benefits at various merchants on the Old Port site;
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Flexible hours: schedule, 37. 5 hrs / week, availability evenings and weekends;
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Competitive salary;
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Type of employment: permanent - non-unionized;
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Free parking (taxable benefit);
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Face-to-face work due to operational needs;
