What we offer
- Paid vacation days, increasing with years of service;
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.
Key duties and responsibilities
- Provide excellent customer service and public relations to transit riders and the general public.
- Provide information to the public regarding transit routes.
- Safely operate a conventional and/or mobility van/bus, respecting all laws as outlined in the HTA.
- May be required to transport and assist passengers with special needs, under the Mobility Bus program while providing excellent customer service and public relations to transit mobility passengers.
- Collect fares/transfers, issue transfers and document all incidents.
- Operate City buses according to Guelph Transit routes and schedules.
- Responsible for the safe operation of the vehicle and safety of all passengers.
- Operate electronic fare equipment and Automatic Vehicle Location equipment.
- Keep the transit vehicles/facility in a clean, neat and safe condition.
- Fuel transit vehicles and check fluid levels.
- Comply with all City regulations, policies and procedures.
- Perform other related duties as assigned.
Qualifications and requirements
- Experience related to the duties listed above, normally acquired through the completion of a Grade 12 diploma and experience in a fast-paced, high-volume customer service environment. Candidates with an equivalent combination of education and experience may be considered.
- A valid Class G driver's licence with a good driving record. Successful candidates will be required to provide a current driver's abstract and, if applicable, a CVOR abstract prior to their start date to confirm their licence is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
- Excellent customer service skills with the ability to deal with the public in an effective and efficient manner.
- Must be able to perform physical work (e.g. sitting for extended periods of time, standing, reaching and pulling).
- Ability to communicate effectively and clearly with team members and the public.
- Knowledge of the City of Guelph is an asset.
- Must hold, or be willing to obtain within the probationary period, a BZ driver's licence (note: the minimum age requirement for a BZ license is 21 years old).
- A satisfactory Police Record Check including Vulnerable Sector Check is required at the time of offer.
- An additional police abstract for the MTO will also be required.
- Previous experience operating a bus and/or a valid B driver's license is considered an asset.
Hours of work
How to apply
The City of Guelph
