Description: Responsibilities:
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Check the daily schedule for accuracy and opportunities.
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Optimizes Clinic appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact
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Provide the clinic with administrative and practical support when requested.
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Establish and facilitate long-term patient relationships
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Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.
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Accurately file patient information, seeing that records are stored securely and handled in compliance with privacy and security regulations.
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Manage recall and inactive patient system.
SKILLS AND QUALIFICATIONS:
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At least 2 year of previous dental administration experience is required.
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Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members, and community; a team player.
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Customer service or patient relations experience; conflict resolution experience.
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Able to adapt to and drive office policy improvements (office is constantly striving for improved customer care/service).
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Knowledge of Open Dental is an asset.
Canadian Dental Services
