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Direct, supervise and manage drivers and assigned routes;
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Develop strategies to optimize route productivity;
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Train new employees in use of equipment, safety and driving hazards;
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Provide employee supervision and problem solving;
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Ride with drivers to detect errors in driving the vehicle or servicing accounts;
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Direct research into causes of customer complaints;
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Assist in researching, analyzing, designing and implementing routes;
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Design and implement safety policies and procedures;
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Maintain employee and customer retention rate through active communication and problem-solving efforts;
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Create presentations and other management-level reports;
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Performs other duties as assigned or requested.
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Bachelor's degree is preferred but equivalent experience will be considered;
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Valid driver's license with clean driving record (we require a Driver's abstract);
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2 years of Customer Service, Account Management, Delivery Driving and/or Sales experience;
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2 years of management experience (including training and development);
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Working knowledge of Microsoft Office (Outlook, Word and Excel);
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Ability to meet the physical requirements of the position (including the ability to lift up to 50 lbs. on a regular basis;
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Customer-focused and detailed oriented;
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Excellent communication and interpersonal skills;
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Excellent time management and problem-solving skills.
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Job stability: Canadian Linen has been employing people for over 95 years in Canada
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Competitive pay rate
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Great benefits and employee assistance program
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Ongoing training and mentoring
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Great teammates and collaborative work environment
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Consistently growing company that promotes from within