What's in it for you:
-
· Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
-
Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term.
-
Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada
-
Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
-
Benefits: We offer a comprehensive medical and dental plan as well as personal days off.
-
Develop and maintain relationships with potential clients, actively supporting company growth through leading business development efforts and understanding the regional market.
-
Work with Regional Directors to create a strategic plan for any roll outs of new clients or client locations.
-
Provide the best service and customer relations in the industry managing client escalations ensuring satisfaction and resolution.
-
Ensure budgetary compliance within the region reviewing regional business forecasts (financial and resources) as required.
-
Maintain KPI's for region and clients as required.
-
Lead, coach, monitor and hold Regional Directors accountable for the development and delivery of business plans in accordance with Scandinavian Building Services vision for long term success.
-
Communicate with staff to resolve performance and personnel problems; discuss and implement company policies and procedures.
-
Identify weaknesses and work with teams to strategize for creating or improving processes and procedures to improve company performance.
-
Manage compliance escalations within region with all internal and external administrative requirements (health and safety, incident reports, onboarding requirements etc.)
-
Travel; approximately 60% travel within local region (daily travel within local city/ area) and up to 20% travel within larger region.
What you'll need to succeed:
-
Minimum 10 years managerial/ leadership experience with mid-senior level direct reports including at least 3 years at the Reginal Director level.
-
Previous managerial experience in the janitorial industry is required, Director level experience is preferred.
-
Post secondary education in business or management is preferred.
-
Proven success in project and operational management.
-
Excellent people management skills with demonstrated ability to grow key client relationships and strategically overcome internal challenges or obstacles.
-
Reliable vehicle and license travel within region 60% and 20% in larger regions.
-
20 minute preliminary phone interview with our Recruiter
-
20-40 minute assessment (depending on optional practice questions or breaks)
-
1 hour MS Teams video interview with Hiring Manager and direct Supervisor
Scandinavian Building Services