Overview Job Description: Job Duties and Responsibilities:
- Monitor patient safety report and changes to Protective Services and/or Clinical staff
- Report all incidents as per specific site regulations
- Respond to alarms and emergency calls for assistance
- Follow and enforce safety codes, regulations, and procedures
- Handle private and confidential information with high amount of discretion
- Utilize two-way radio and computer application to communicate site activities
- Monitor and screen visitors and clients in professional manner
- Respond to and de-escalate high stress situations maintaining order on site
- Ensure the safety of all stakeholders including patients, clinical staff, and visitors with de-escalation techniques and, if needed, physical intervention
- Log and report all incidents reported by hospital staff, patients, or visitors
- Maintain detailed log of all patient interactions
- Respond to emergency calls for assistance
Job Requirements:
- Availability for variety of shifts including overnight shifts and weekends
- Ability to travel throughout assigned zone to rural sites within a 400-500 km radius of home
- Ability to obtain Alberta Security License
- Valid class 5 license and own vehicle
- Excellent communication skills, both written and verbal
- Strong interpersonal and customer service skills while remaining professional with a tactful and friendly demeanor
- Ability to write comprehensive reports and maintain site logs
- Ability to make immediate decisions, while maintaining composure in emergency situations with minimal supervision
- Discretion when handling confidential and private information
- Ability to perform under pressure and in adversity
- Ability to walk 18-20 km and climb stairs
Paladin Security
