Baan Lao Fine Thai Cuisine is seeking a talented, personable, and intelligent 'Fine Dining' server with wine experience. If you have strong confidence, attention to detail and thrive in a fine dining environment, we would like to hear from you. You will be responsible for greet and serving guest, crafting and serving a variety of wine, high-quality cocktails and beverages to our customers. The ideal candidate will have a passion for serving, have excellent customer service skills, and, have the ability to create unique and delicious drink recipes. Job Requirements: o Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience. o Create a pleasant, welcoming, and respectful environment for all guests. o Provide exceptional customer service by engaging with customers and ensuring their satisfaction. o Properly manage the flow of each meal for an optimum guest experience. o Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries. o Be comfortable and confident making food and drink recommendations to guests. o Work diligently with our maître d' and/or management team to immediately address all guest concerns. o Accurately record and relay all food and drink orders. o Set tables, adhering to brand standards. o Support the service team and floor manager while on shift. o Ensure the highest quality standards are met for service, cleanliness and food presentation. o Handle cash transactions accurately and efficiently. o Coordinate with chefs and bartenders, providing clarification when needed. o Collaborate with the kitchen staff to coordinate food and beverage orders. o Must be able to tend bar and mix cocktails. o Prepare and serve a wide range of alcoholic and non-alcoholic beverages. o Maintain cleanliness and organization of the bar area. o Create unique and innovative drink recipes that meet customer preferences. o Adhere to all safety and health regulations. o Comply with all federal, provincial and municipal laws. o Follow all safety and sanitation policies. Qualifications: o High school diploma is required. o 2 years of server experience in fine dining establishment. o Minimum 2 years experience as a Sommelier/Mixologist in a restaurant or bar setting and certificate/diploma in Sommelier/Mixology. WSET 2 o Previous Thai food restaurant experience is preferred. o Understanding of FoodSafe and liquor law regulations. o Ability to work in a fast-paced environment while maintaining attention to detail. o Able to function within, and contribute to, a team environment. o Detail oriented. o Excellent communication skills. o Excellent memory for names and faces. o Exceptional customer service, good interpersonal skills and communication. o Experience with a restaurant POS software platform. o Extensive knowledge of different types of alcoholic beverages, cocktail recipes, and mixology techniques. o Familiarity with POS systems for order processing. o Formal training in Hospitality is an asset. o Keen interest and knowledge of wine and/or tea an asset o Math skills for measuring ingredients and handling cash transactions. o Must have legible handwriting. o Outstanding interpersonal skills. o Passionate about creating a positive environment for guests and staff. o Strong customer service skills with the ability to interact with diverse clientele. o Time management skills to ensure efficient service during peak hours. Extended Health Benefits and Transportation Subsidy will be discussed during interview. Wage: To Be Discussed
