Broking Support Specialist, Commercial Risk

Aon • Toronto, Ontario, Canada • 17h ago

Posting Description:

Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic broking inquiries, etc.) and refer more complex inquiries to senior team members.
Perform activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and other client requests
Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations;
Liaise with insurer partners to retrieve and then in coordination with the Broker review policy documentation (quotes, policies) to ensure coverage requirements have been met, completing policy checklists
Ensure system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy detail.
Communicating directly with underwriters to follow up or obtain additional information;
Liaise and be responsive to inquiries from outsourced provider to manage and ensure the timeliness and quality of outputs.
Upload, index or attach documents in Document Management System.
Monitor and attend to requests via our service platform (Polaris) that require action in a timely manner.
Help colleagues troubleshoot and resolve basic client issues around ACS services.
Shares knowledge with all business divisions on standard methodologies, acting as the team's operational expert.
Performs other related duties as required.
2 years' experience or more in the insurance industry, and particularly in Broking support, would be ideal
Exceptional communication skills, both oral and written
Proven ability to explain complex subject matter to non-expert audiences
Demonstrated success in managing competing priorities and tight timelines

Aon

Related Jobs

Casual Housing Support Worker Mississauga - Cornerstone) - 3 opening

Indwell • Mississauga, Ontario, Canada • 15h ago

Support Executive

15h ago

Student Support Specialist (Term)

University of Toronto • Mississauga, Ontario, Canada • 2d ago

Support Executive

2d ago

(Canada) Sales Operations Support Representative (12 Month Contract)

PointClickCare • Mississauga, Ontario, Canada • 2d ago

Support Executive

2d ago

Manager, Paid Media Analytics

Manulife • Toronto, Ontario, Canada • 5h ago

Manager, Paid Media Analytics

5h ago

Liability Claims Examiner

Burns & Wilcox Canada • Toronto, Ontario, Canada • 5h ago

Liability Claims Examiner

5h ago

Investigator, AML Financial Intelligence Unit

Royal Bank of Canada • Toronto, Ontario, Canada • 5h ago

Surveyor

5h ago

Retail Supply Chain Senior Manager

Accenture • Toronto, Ontario, Canada • 5h ago

Retail Supply Chain Manager

5h ago

Data Scientist (AI/ML)

Collabera • Toronto, Ontario, Canada • 5h ago

Data Scientist

5h ago

Campaign Manager, Performance

Havas Media Network • Toronto, Ontario, Canada • 5h ago

Campaign Manager

5h ago

Senior AI/ML Engineer – Generative AI & Autonomous Agents (9746)

Extreme Networks • Toronto, Ontario, Canada • 5h ago

Engineer

5h ago