Job Title
Job Type
Job Location:
Automation Analyst
Business Technology Services Edmonton AB Permanent, Full Time
Your Responsibilities
- Installs new or upgraded automation software including installation of individual server agents.
- Reviews and resolves problems escalated from Data Centre Management Operators or escalates to areas with appropriate technical expertise.
- Provides training and mentoring to other Analysts and Service providers.
- Identifies and resolves automation issues in consultation with his teammates.
- Analyzes service disruptions and implements appropriate automation solutions to avoid a reoccurrence or to minimize the impact of the problem.
- Provides technical assistance to internal BTS areas and Service Providers to develop and implement automation solutions for WCB projects.
- Remain up to date on industry trends and technology and initiates process changes to implement best practices.
- Ability to apply creative solutions to resolve new and unforeseen challenges, as nature of problems resolved by the automation analyst reflect a complex knowledge of both business and technical processes.
- A senior technical role who operates autonomously and resolves problems and issues independently.
Your Experience And Skills
- A degree or diploma in Business or Computer Science.
- Possession or pursuit of Microsoft Certified DevOps Engineer Expert is highly recommended.
- Experience with working on the Microsoft Azure DevOps Services and familiarity with Continuous Integration and Continuous Delivery (CI/CD).
- Proficient in automating manual, repeatable processes in the enterprise server environment using BMC's enterprise class automation products. It's expected to become proficient with the products, a minimum of three years' full-time experience is required.
- Minimum five years' experience working with Windows, Linux, and automation tools is required.
- Ability to quickly acquire new technical skills, such as system programming languages and become proficient in the use of enterprise class automation and scheduling products.
- Strong communications skills and the demonstrated ability to coach and mentor other technical staff.
- Ability to work under pressure and compose a calm demeanor.
- Must be in possession or pursuit of ITIL certification.
- An equivalent combination of education and experience may be considered.
Salary:
Posting Date:
Closing Date:
