We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
The Inside Sales Analyst position is responsible for driving revenue growth for the North American Sales organization. This position works closely with national/regional business development and marketing leaders and is responsible for generating qualified opportunities utilizing a variety of channels and methods, including making outbound calls/emails to potential prospects, creating and executing marketing nurture campaigns and events, fostering relationships with third party vendors/partners and advocating to internal firm channels to promote the firm's solutions. The goal of these multiprong efforts is to generate and nurture leads to become qualified potential business opportunities for business developers and respective stakeholders, including marketing, partners and principals
Essential Duties:
1) Delivery of qualified, quality opportunities to business developers and firm stakeholders.
- a. Researching and qualifying new business leads via online research and initiation of contact with potential clients
- b. Qualifying inbound inquiries produced from marketing and lead generation campaigns into qualified opportunities to ensure that valuable sales time is focused on high probability leads
- c. Performing intelligence gathering on prospects and targets in alignment with marketing
- d. Working closely and collaborating with RSM partners, vendors, and marketing to educate and execute marketing campaigns, strategize on sales targets. and attend partner events to identify prospects
- e. Working with local, regional and national marketing team(s) to prioritize efforts, refine selling strategies, share results and plan next steps
- f. Supporting all sale and marketing initiatives to grow sales of firm's services from net-new prospects and clients
- g. Calling prospects that are "call ready" based on research to further quality and secure appointments for business developers and other key stakeholders within the firm
2) Collaborate with appropriate marketing personnel on campaigns, events and webinars and provide market-facing feedback to assist with the improvement of the firm's marketing efforts and assess Return on Investment (ROI) of campaigns.
3) Track and enter all research efforts into the firm's CRM system
4) Responsible for identifying, developing, and nurturing pipeline and opportunities on target accounts
5) Other duties as assigned
EDUCATION/CERTIFICATIONS
• Bachelor's Degree in sales, marketing, business or related field preferred
TECHNICAL/SOFT SKILLS
• Highly proficient in Microsoft Office suite (Word, Excel, PowerPoint,) required
• Ability to research, analyze and interpret information, required
• CRM experience for sales and/or account management application and requirements, required
• Exceptional verbal and written communication skills, required
Must possess impeccable confidence conversing via phone, video conferencing and email, required
• Decision making, problem solving and creative/critical thinking skills; intellectual curiosity required
• Ability to work autonomously and be self-motivated required
• Ability to collaborate with other RSM teams to promote technology solutions required
EXPERIENCE
• 3-5 years of inside sales and/or direct sales or marketing experience for consultative selling in a professional services environment (services sales vs. product sales), required.
• Previous professional services industry experience strongly, preferred.
LEADERSHIP SKILLS
• Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers required.
• Leadership in this role is largely based on influence and subject matter expertise rather than formal leadership roles or reporting lines.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at *******@rsmus.com.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $66,000 - $92,500
