Job Offer: Service Now - Systems AdministratorLocation: Toronto Contract Duration: 1 year
Work Mode: HybridStart Date: April 28thWhy Join Us? Astek is a global leader in technology consulting.
With 9,600 experts worldwide, we guide our clients through digital transformation by developing innovative solutions. In Canada, we excel in IT and engineering. We collaborate with leading companies to tackle major technological challenges, putting innovation, collaboration, and excellence at the heart of our actions.
Join a passionate and committed team ready to bring your ideas to life. About the RoleOn behalf of our client in the Banking industry, Astek Canada is seeking a motivated Service Now - Systems Administrator ready to take on new challenges.
Your ResponsibilitiesAs a Service Now - Systems Administrator, you will be responsible for:Design and implement solutions following established IT Service Management policies and standards. Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.
Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas. Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates. Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
Lead/contribute in architecture, design \& code reviews of IT Service Management solutions. Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts. Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability.
Your QualificationsEducation/Experience: CSA certification required. Systems administrator experience with service now -- 5 years
Key Skills:Development experience
Banking experienceITIL v4Personal Qualities:Analytical and solution-oriented mindset.Team collaboration and teamwork skills.Autonomy and rigor in managing priorities.The Astek AdvantagesPersonalized CARE plan for our employees.Diversity \& Inclusion Charter.Ready to Take on the Challenge?Apply now by sending your CV and discover a rewarding career at Astek Canada.
