Senior Systems Administrator / Operations Support Specialist
Job Title: Senior Systems Administrator / Operations Support Specialist
Location: Toronto, ON (Hybrid -- 2 days onsite per week)
Duration: 6 Months (May 27, 2025 -- November 21, 2025)
About the Role
Senior Systems Administrator / Operations Support Specialist with hands-on experience in infrastructure monitoring and system administration to support enterprise IT operations. The successful candidate will work within the Infrastructure \& Disaster Recovery department, focusing primarily on SCOM 2022 administration and infrastructure monitoring in a multi-datacenter environment.
Key Responsibilities
- Provide systems administration and daily operational support including user access, backups, recovery, and patch management.
- Manage the configuration, installation, and maintenance of clients and network systems.
- Perform administrative tasks using System Center Operations Manager (SCOM) 2022.
- Conduct SCOM version upgrades and manage agent deployments and integrations.
- Integrate SCOM with OpenText Operation Bridge for event and metric exchange.
- Implement custom monitoring for systems including Active Directory, DNS, SQL, Exchange, F5 Devices, Citrix NetScaler, and storage systems.
- Develop and maintain automation scripts using PowerShell.
- Deploy SNMP and agent-based monitoring for network/server infrastructure.
- Build and manage custom SCOM management packs, policies, rules, and alerts.
- Create and maintain monitoring views, dashboards, and custom reports using SQL Server Reporting Services (SSRS).
- Troubleshoot day-to-day SCOM alerts, agent issues, and log errors.
- Perform regular reviews of security roles, permissions, and patch compliance in the SCOM environment.
