Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work. ****Why Work with Us? Perks!****
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
What You'll Be Doing Duties and Responsibilities:
- Maintain and manage parts inventory, ensuring accurate records and availability of necessary parts.
- Order and receive parts, complete purchase orders, and follow up with vendors on back-ordered items.
- Process warranty claims.
- Match packing slips to receivers and invoices, and file all documentation to support an efficient accounts payable process.
- Coordinate the transfer of parts between branches to meet operational needs.
- Process and follow up on parts and service bills and orders.
- Provide quotes and estimates to customers, addressing their needs promptly and professionally.
- Enter and manage maintenance schedules for all equipment.
- Maintain a system for tracking repairs, estimates, and service activities.
- Collaborate with the shop team to ensure timely completion of repairs.
- Coordinate parts pickups and deliveries with drivers.
- Assist in preparing new units for rental, ensuring they are fleet-ready.
- Ensure all shop supplies are adequately stocked and available
Qualifications And Requirements What You'll Bring to the Team
- Minimum of two years' experience in the customer service, retail, or the construction equipment industry, preferably within the equipment rental sector.
- Excellent written and oral communication skills.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Very flexible in doing various tasks to satisfy our customers.
- Self-starter with a strong customer service focus, who works well in a team environment.
- Flexible and adaptable, capable of handling various tasks to meet customer and operational needs.
- Proficiency in using inventory management and order processing systems.
