Position Title: Tester
Line of Business: Enterprise Digital and Innovation
Target Start Date: ASAP
Duration: 6 months
Remote/Hybrid: Hybrid - In Office on Wednesdays and every 3rd Friday
Daily Job Duties:
What You'll Be Doing
You will support the QA team to coordinate and execute on QA and build activities for digital platforms to ensure they are completed accurately and on time. You will support the team in meeting client expectations and SLAs, and adhere to CIBC defined standards and compliance rules, including Accessibility. You will also provide analysis to our cross-disciplinary team to ensure initiatives are properly resourced by QA.
How You'll Succeed
• Communication and planning skills - Effectively train and guide the QA resources to ensure quality standards are understood and adhered to. Represent QA in cross-functional meetings. Provide clear and timely analysis and updates to QA Delivery Lead, QA Manager and other teams. Continuously review QA and publishing schedule to ensure SLAs are met and defects are resolved.
• QA Support - Create test plans and execute test cases and provide build status updates to stakeholders including Intake and technology support. Provide appropriate approvals and release builds to staging environments for deployment to production. Isolate issues and outages to business applications or processes, conduct root cause analysis and provide regular reports to the QA Manager. Be able to provide overtime coverage if required.
• Commitment to excellence - Passionate about producing error-free work/releases in a timely manner and finding creative/practical solutions to resolve technical problems. Continuously improve processes, share learnings, and update documentation in the Publishing and Agile teams' knowledge repositories.
Who You Are
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
Must Have Skills
- 2 + years of testing or QA experience
MUST BE A PROACTIVE CANDIDATE
Nice to have skills:
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Knowledge of JIRA/Confluence
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Previous banking experience
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Selenium/python
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Automation experience
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ISTQB Foundation Level certification
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Knowledge of QA and business tools, including Jira and content management systems (e.g., AEM, Adobe Target, Braze)
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Computer Science or related discipline preferred
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Working experience of QA strategies
Soft Skills:
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Self-starter and can work independently
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Strong organization and problem-solving skills
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Strong Communication skills - both oral and writt
