Mainframe Application Support Analyst

ITjobs.ca • Toronto, Ontario, Canada • 22h ago

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Functions Of This Role

Detects system failures or issues so that defects may be discovered and corrected.
Manages complexity across business value, technology and interaction models
Recommends and implements solutions based on analysis of issues and implications for the business.
Generates historical analysis of system health issues and maintains documentation of defects and resolutions.
Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.
Participate in discussions with development team regarding proposed solutions.
Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.
Provides on-call support an immediate response to production issues.
Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.

Qualifications

7-10 years of experience in a mainframe technical role
Experience in z/OS, MVS, TSO, ISPF and JCL is required
Experience in system performance analysis and report/scorecard creation
5 years of experience in a prodcution environment working with to CICS, DB2, ESP and NETVIEW
Strong analytical skills for complex problem solving
Detail oriented with strong organizational skills
Knowledge of the banking/financial industry is an asset
University degree or college diploma in Computer Science or equivalent

Skills

Good collaboration and multi-tasking capabilities
Strong team collaboration and communication skills
Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs
Excellent oral and written communication skills
Ability to learn new skills in dynamic, high-pressure environment
Willingness to be on-call and provide 24/7 support

Salary

Pay Type

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