At CAAT, we're passionate about what we do. And it shows!
Here, you'll find a cultural spark in everything we do - from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve - from education institutions to major corporations and household brands. And we're just getting started. Driven by core values and a shared purpose, we're fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we'd love you to be a part of it.
About the Role:
We are seeking aBilingual Pension Analyst to be the front-line pension administrator responsible for providing employers with technical support and guidance to facilitate the administration of the CAAT Pension Plan.
As part of the Employer Services team, you will support the contribution reconciliation process and the annual data collection of member data, and contribute to annual member statement activities.
As the Newest Member of our Team, You'll:
- Manage relationships with several assigned employers to develop strong working relationships by responding to questions and providing day-to-day technical support
- Conduct monthly status meetings with assigned employers to track and resolve any issues while achieving a high level of client satisfaction
- Plan and participate in structured education and training sessions for Employers
- Support required system updates and identify opportunities to streamline and improve the effectiveness of the pension administration process
- Partner with other members of the Employer Services department to review activities, controls, service deliverables, and workflows to identify areas for process improvement
To Succeed, You Bring:
- A College Diploma or University Degree in Finance, Business, or another relevant field
- Designation in CEBS, PPAC, or CBP is an asset
- Minimum two (2) years experience in MEPP or public sector pension administration, or with an outsourcing service provider; understanding of pension administration systems and working with pension plan texts
- Experience in processing and completing transaction activities including terminations, retirements, deaths, transfers, service purchases (buybacks) and pension estimates
- Experience with processing year-end statement activities
- Proficiency in French, both written and verbal, is required
- Excellent analytical skills, with a mathematical aptitude
- Strong technical skills in Microsoft Office with an emphasis on Excel
- Strong oral and written communication skills
- In-depth knowledge of applicable pension legislation and regulations
- A customer service-oriented approach with robust relationship-building skills
- An ability to effectively multi-task and shift priorities in a fast-paced environment
At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We're incredibly proud of our people and the remarkable impact they have as catalysts for change. We're committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you'll enjoy:
- Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
- Comprehensive \& Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan - we have you covered.
- A Place to Collaborate and Win: We've built a lively environment where creativity and open communication thrive. It's why we're consistently recognized as one of 'Canada's Most Admired Corporate Cultures', one of 'Greater Toronto's Top Employers', and one of the 'Best Places to Work'.
- Work that Truly Matters. You're giving Canadians the opportunity for better retirement security, and organizations the chance to do more.
If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.
Learn more about us by visiting
Diversity, Equity, Inclusion, and Belonging (DEIB):
DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.
CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at or call Human Resources at for assistance.
