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Act as the Talent Advisor for a designated portfolio, informing talent decisions with knowledge of the organization and external markets of the businesses supported
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Manage the plan, assess, and supply aspects of the recruitment process
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Manage candidate pipeline for the designated portfolio effectively to meet turnover and build for future needs
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Provide the business with a short list of screened market candidates, leveraging the enterprise hiring system and assessment screening to manage the pipeline
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Focus on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle, aligned to the client's customer experience model
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Develop and maintain solid knowledge of HR policies, procedures and programs as they relate to recruitment
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Manage effective relationships with HR partners, HR CoEs, clients' Businesses and other Talent Acquisition teams
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Provide market-level insights, ensuring alignment and support to TA programs
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Report on activities and outcomes aligned to the Recruitment strategy
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Coordination of advertising and brand activities to attract talent, utilizing internet/intranet / social media and other recruiting tools as appropriate
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Participate and/or organize recruitment events with HR and the Business
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Represent the client in various recruitment functions as needed
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Generally interact with non-executive managers, may interact with executive leaders where appropriate
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Prioritize and manage own workload to meet SLA requirements for service and productivity
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Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
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Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or candidates
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Maintain a culture of risk management and control, supported by effective processes in alignment with the risk appetite of the Bank
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Conduct internal and external research projects as required; prepare and may deliver presentations
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May contribute to special initiatives by representing the client / the business internally and externally, as a subject matter expert
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Conduct meaningful data analysis using results to conclude, make recommendations, and assess the effectiveness of recruitment programs/ policies/ practices
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Keep abreast of emerging issues, trends, and evolving regulatory requirements in the recruitment discipline and assess potential impacts
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Ensure the prompt and thorough resolution of issues
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3+ years of experience in High Volume Recruitment
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Strong negotiation skills
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Strong verbal and written communication skills
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Undergraduate degree
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Bilingualism (French/English)
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Customer Service Skills
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Strong Interpersonal Skills
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Branch Banking or call center experience