Quality Assurance Supervisor - Mental Health - Clinical Counsellor or Occupational Therapist

WorkSafeBC • Richmond, British Columbia, Canada • 18h ago

Overview What you'll do

Field inquiries from both internal and external customers pertaining to the service delivery of your assigned programs
Conduct visits (virtual and on-site) to external service providers to review the quality of WorkSafeBC funded clinical services being provided to injured workers and to ensure contractual compliance
Assess relevant information regarding services and prepare reports on findings including outcome measures, compliance with expected standards, areas that require improvement, and recommendations on improvements required
Work as part of a team to support innovative and evidenced-based mental health service delivery
Work as a resource and expert on your assigned programs to both internal and external stakeholders, answering a variety of questions and assisting with concerns
Work collaboratively in team settings with a solution-focused mindset
Apply clinical knowledge on evidence-based practice for quality assurance on mental health services
Develop and present educational sessions for external service providers and internal WorkSafeBC staff, both in group and individual settings
Maintain the currency of your professional skills by appropriate continuing education, such as accessing professional journals and attendance at lectures, conferences, courses, and professional meetings
Travel to locations in BC and stay overnight as required
A master's degree in psychology plus current registration with the BC Association of Clinical Counsellors or the Canadian Counselling and Psychotherapy Association -- and a minimum of three years of related health care experience, of which two years is recent experience as a practicing clinical counsellor
A valid BC drivers' license
Experience in a quality assurance and/or mental health program development/evaluation is an asset
Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
Confirm you're legally entitled to work in Canada

Who are we? Our benefits

Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
3 weeks of vacation in your first year, with regular increases based on years of service
Extensive health care and dental benefits
Optional leave and earned-time-off arrangements
Development opportunities (tuition reimbursement, leadership development, and more)
Reimbursement towards two annual professional memberships (e.g., College and association)
Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date
Please note that we will be starting assessments prior to the closing date

WorkSafeBC

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