Position Overview Essential Duties \& Responsibilities
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Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
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Supports the store in the execution of company initiatives
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Supports and participates in team training to execute business results
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Creative in thinking of new way to engage clients and reach out to a wider client base
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Is the ideal representative of the customer experience expectations in store
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Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
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Engages in store client initiatives and community outreach
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Champion of RL core values
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Embraces RL "More ways to shop" and new technology
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Supports a collaborative environment with the customer at its core
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Engages in networking and sourcing talent
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Provides on going feedback to Management on successes and opportunities
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Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
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Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
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Maintains exceptional productivity standards through store execution
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Upholds all company policies and procedures
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Provides necessary feedback to Management on category opportunities or needs.
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Ensures sales floor and all store standards are met at all time.
Experience, Skills \& Knowledge
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Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
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Proactively drives business through focusing on the customer at the core of all decisions
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Supports company initiatives
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Participates in team training to execute business results
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Utilizes "More Ways to Shop" to drive business results and supports use of new technology
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Represents the customer experience expectations in store
-
Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
-
Champion of RL core values
-
Supports a collaborative environment with the customer at its core
-
Engages in networking to start to build a clientele
-
Provides on going feedback to Management on successes and opportunities
-
Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
-
Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
-
Provides necessary feedback to Management on category opportunities or needs.
-
Ensures sales floor and all store standards are met at all time.
Ralph Lauren
