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You have experience working in a customer- and commercial-oriented business
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You're open to change and a high level of flexibility with a high ambition to work in a team environment
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You can take personal initiatives
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You can prioritize and organize personal work duties to make the most efficient use of time available
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You're creative with attention to detail
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You have a good knowledge of the IKEA product range
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You can use power tools and craftmanship in product assembly
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You're customer service minded - with the right attitude and behaviour to actively help customers to buy
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You can prioritize daily tasks based on need and volume and work under pressure
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You have an operational understanding and logical thinking
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You have good communication, interpersonal and influencing skills
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You're flexible with a readiness to change
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You can work well both in a team and individually
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You have a good knowledge of the IKEA product range
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You have a good understanding of merchandising techniques and how to create a commercially attractive As-Is offer
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You have a good understanding of customer behaviour in an omnichannel retail environment
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You have a good knowledge of the waste management and sustainability principles
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You have a good knowledge of using IT systems and other tools in daily work duties
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You have a good knowledge of functions within the IKEA unit and how they contribute to the product recovery, quality and safety processes
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You have a good knowledge of the store's product recovery, quality and safety processes
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You have a basic understanding on how each workflow within recovery and quality affects the units profit and loss
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Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business
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Always consider the sustainability impact when deciding when and how to recover products
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Represent and be an ambassador for product recovery, quality, and safety awareness in the unit
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Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery
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Support and execute the product quality and safety related tasks in the unit to constantly improve customers' product quality perception of our IKEA products
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Wellness days (in addition to your vacation days!)
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Extended health, dental, and vision coverage (for you and your family)
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RRSP with IKEA contribution matching options
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Eligibility for our annual IKEA bonus incentive plan
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Flexible spending account
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Life insurance
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Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
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Parental leave
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Bereavement leave
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Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
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Living our values
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Being your unique self, while respecting and including others
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A passion for home furnishing
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Performing \& delivering while learning \& developing
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Having fun!
