Counter Sales Associate

Wolseley • Edmonton, Alberta, Canada • 12h ago

Regular business hours Monday to Friday
Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting the first day of employment.
Career development and training opportunities
Life insurance, disability and wellness program
Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
Paid vacation and sick time and day off on your birthday!
Bonus programs that include annual performance and profit sharing
Employee discounts on top brands of plumbing and HVAC/R products
Education reimbursement for employees
Employee referral program
Safety shoe reimbursement

What you will do:

As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
Respond to customers in a timely manner in person, by phone or email
Prepare small order quotations on urgent contracting jobs
Pick customer orders from warehouse
Perform necessary product research in catalogues and online
Verify all items are available for the customer as ordered and scheduled
Responsible for building positive relationships with customers and associates
Take initiative to maintain stock of the counter area as needed
Offer help and assistance in the warehouse if required

What you will bring:

Previous technical experience in sales or customer service in wholesale or distribution required
Retail experience is an asset
Local market knowledge with HVAC and Plumbing will be an asset
General computer skills including Microsoft Office required. Experience with AS400 an asset.
Must have exceptional customer service and professional communication skills

Wolseley

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