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Meaningful, fulfilling work, helping patients and their families behind the scenes
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Supportive team environment and a great corporate culture
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Paid orientation and comprehensive training and onboarding
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Access to group discounts, including exclusive discounts from various retailers
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Total rewards program which includes health \& dental benefits
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An Employee Assistance Program (EAP) for you and your family members
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Opportunities for continuing education and training
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Hands on mentoring and leadership support
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Opportunities to volunteer in countries with limited access to healthcare services
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You'll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
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Receiving routine referral/intake information from funders and private-pay clients
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Developing and coordinates service schedules while considering relevant factors
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Informing workers of new assignments and changes to their schedules
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Entering relevant information into the automated information system/database
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Producing schedules and reports on regular basis, and on request of the Supervisor
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Receiving and manage inbound telephone calls and email inquiries related to service
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Performing other administrative duties
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Other duties as required
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A strong desire and commitment to making a difference in the lives of their patients
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Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
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Exceptional interpersonal and customer service skills
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Ability to work both independently and as part of a team
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Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
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A strong attention to detail and the ability to learn new systems and databases
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Effective verbal and written communication skills
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Non-traditional hours, including evenings and weekends are required
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Experience in the health care field an asset
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A Clear background check
