At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference -- whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
- Fostering communication and collaboration within multi-national companies worldwide
What part will you play?
A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases for media and entertainment organizations, as well as corporate entities. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project managers role is primarily focused around written and verbal communication to all project stakeholders.
The SPM is responsible for overseeing, and performing project management functions on all projects, budgets and scopes. The SPM will act as the responsible person on their assigned projects and have direct control over all project activities. The Senior Project Manager may also mentor other Project Managers with the company. The SPM will generally be assigned to large, complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel.
What will you be doing?
Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction.
Coordinates And Communicates
- Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
- Coordinates all activities associated with the timely , accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
- Provides support and assistance to team members as needed in order help them be successful and get the job done.
- Ensures appropriate and frequent communication between stakeholders.
- Resolved destructive conflict.
- Designs, plans, and coordinates work teams with regard to installation projects
- Assumes ownership of individual projects and assignments
- Establishes and maintains communication with Account Executives, Directors, engineers, installation technicians, subcontractors, clients, etc.
- Develops and communicates project updates as required .
- Provides constant monitoring of labor, equipment and materials budgets.
- Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
- Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.
- Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.
- Contracts with contractors and other trades when necessary.
- Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
- Ensures quality and continuous improvement.
- Coordinates training \& turnover of projects to client, service department, \& sales.
Complexity
Decision Making Authority
- Takes full ownership of project:
- Acts as the single point of responsibility and accountability for the project.
- Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
- Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client.
- Demonstrates proactivity, responsiveness, and follow through.
- Communicates decision options to stakeholders and manages those decisions.
- Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
Physical Demands
Travel
Travel by car and occasional airplane trips are required . Employee must possess a valid driver's license in their state of residence. Travel to job sites will make up 20-40% usually with the remaining time in an office or remote setting.
Safety
- Maintain and wear appropriate PPE as the job and tasks require it.
- Ensure hazards are addressed and rectified in a timely manner .
- Participate in incident investigations and reporting.
- Conduct safety walk-throughs on project sites.
- Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
Education/Certifications
- Associates/ Bachelor's degree PREFERRED or equivalent experience.
- A PMP certification from the Project Management Institute.
- Other relevant certifications may be required or preferred based on the technology focus of the position.
Required/Desired Knowledge, Experience And Skills
- A minimum of 5+ years of experience in systems integration is required , with 5+ years in project management.
- Deep knowledge and experience with media and entertainment or broadcast systems.
- Knowledgeable of low voltage electrical projects.
- Strong financial background in project cost accounting is required .
- The Senior Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
- Strong verbal and written communication skills.
- Supervisory and people skills.
- Great people leadership skills are required .
A Project Manager Typically Has These Base Skills
- Has a high level of both written and verbal communication skills.
- Focused on clients and able to understand how they can use technology from Diversified to meet their business needs.
- Approachable; works well on teams. Is a natural leader
- Delegates effectively.
- Good at setting and managing people's expectations.
- Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
- Excellent at planning.
- Forecasts and manages risks.
- Problem solver who can remain effective in tense situations.
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or any other applicable protected ground. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at *******@onediversified.com .
Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
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