information technology (IT) support technician

Koppert Canada • Scarborough, Ontario, Canada • 6h ago

Overview

College/CEGEP

Experience

Responsibilities

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty

Benefits

Dental plan
Disability benefits
Health care plan
Vision care benefits
Bonus
Life insurance
Registered Retirement Savings Plan (RRSP)

Other Benefits

Free parking available
Parking available

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