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Implement, communicate and ensure compliance with all operating procedures, processes and policies
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Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals
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Handle escalated customer service issues and offer solutions
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Increase location profitability and efficiency
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Maintain excellence in store merchandising, detail and customer service
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Ensure 100% customer satisfaction
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Promote team work within all departments
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Minimize errors and ensure a high-level of data entry accuracy
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Maintain store inventory levels and accuracy
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Control and reporting of Accounts Receivable and Accounts Payable
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High school diploma or equivalent; post secondary education an asset
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2 or more years of Supervisory or Management experience in a Retail environment
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2 or more years of Customer Service or Sales experience
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Successful track record in customer service, operations and merchandising
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Excellent communication, interpersonal and problem solving skills
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Ability to lead, motivate and manage a team
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Highly developed time management and organizational skills
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Working knowledge of retail operating systems
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Flexibility to work any shift, including evenings and weekends, as required
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A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
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Competitive remuneration package that will commensurate with experience
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Career progression potential with plenty of access to ongoing personal and professional development
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Employee discounts
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A dynamic environment to showcase your leadership talents.
