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Supports overall communications efforts, proactively providing independent advice and critical thinking in a team environment
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Writes materials for internal and external audiences, including news releases, key messages, intranet, digital screens, reports and emails
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Assists in planning and execution of internal/external events
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Supports communications initiatives for all Porter departments and operational bases
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Contributes to team engagement initiatives that advance business strategies, including Executive Communications, People \& Culture projects, and Rewards \& Recognition
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Provides media relations support by facilitating timely responses and delivering Porter's messages to its audiences
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Maintains a current media list and produces media coverage summaries
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Works with other team members to identify and resolve crises and issues
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Assists with communicating company ESG (Environmental, Social, Governance) initiatives
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Administers fulfillment of approved flight requests for partners
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Part of the Emergency Response team, including the administration of materials for the department in conjunction with the Director, Communications \& Public Affairs, and the Safety department
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Collaborates with internal and agency teams to develop social media strategy and organic content to engage and build Porter's online community
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Contributes to maintaining a robust editorial calendar
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Stays up-to-date on the latest social media practices
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Analyzes effectiveness of social media channels through standardized reporting
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Works closely with the Customer Relations team to support their lead role in online customer support and community management. This requires message development, issues management, monitoring and responding to posts using social media management software
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Produces multimedia content, including video, for various channels
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Identifies opportunities to enhance social media interaction with customers, partners and/or the general public
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Identifies social influencers as part of ongoing content and community engagement strategies
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Participates in executing photo/video shoots
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Actively participates in Porter's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understanding, complying with and promoting the Company Safety Policy and Non-Punitive Reporting Policy
