Job Description Breakfast Host - Marriott Fallsview Hotel \& Spa Location Niagara Falls, ON L2G 3W6 : Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada's largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton's, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results. At the Marriott Fallsview Hotel and Spa, our operations thrive with the commitment of Associates who demonstrate and support the Marriott core values and culture of putting people first, acting with integrity, serving our world, embracing change, and pursuing excellence. When you work at Marriott Fallsview, you will meet people from all over the world as you build your career experience. We are currently looking for a full-time Breakfast Host to join our team. The Marriott Breakfast Host will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay. RESPONSIBILITIES:
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table; pulling out chairs and placing a menu in front of the guest.
- Provide friendly and welcoming customer service to all hotel/restaurant guests.
- Schedule reservations in person and over the phone.
- Maintain communication with the Food and Beverage Team regarding reservation numbers and special requests.
- Provide information to guests regarding the menu, as well as hotel and local amenities and attractions.
QUALIFICATIONS:
- Must be available mornings, holidays and weekends
- Outstanding attention to detail - both personal grooming/appearance and in properly identifying guest's needs, demeanor, and level of required service attention.
- Previous Host/Hostess experience preferred.
- Must have excellent English language skills and be able to speak, read and understand at a professional level.
- Must be able to work well under pressure and with minimal supervision.
Some Benefits a Marriott Breakfast Hostess Enjoys:
- Growth and development opportunities within the Hotel.
- Working with professional and great team members under Marriott Standards
- Complimentary daily staff meal
- Immediate access to the Friends and Family hotel discounts at any participating Marriott, Delta and Starwood brands hotels worldwide.
- Complimentary Staff parking; complimentary bike storage facilities.
- Complimentary Company sponsored events.
