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Requisition ID: 222545
Join a purpose-driven, winning team committed to results within an inclusive, high-performing culture.
Role Overview
As a Site Reliability Engineer (SRE), you will be part of the Digital Engineering Operations team, responsible for ensuring the operations and reliability of the Bank's non-authenticated web pages. You will help enhance the availability, scalability, performance, and reliability of Scotia Digital services, improve application monitoring, resolve production issues, and implement customer analytics tagging.
Responsibilities
- Lead analysis initiatives to improve application reliability.
- Manage incidents, problems, and implement SRE practices.
- Enhance monitoring, alerting, and operational visibility.
- Deploy code packages securely using approved platforms.
- Maintain comprehensive documentation.
- Foster a customer-focused culture to strengthen client relationships.
- Provide support as a subject matter expert.
- Lead severity 1 incidents and communicate effectively during major outages, including on-call duties.
- Coordinate with technology partners, staff, vendors, and leadership.
- Align daily activities with risk management and compliance standards.
- Gather and refine technical specifications and requirements.
Required Skills and Experience
- Experience building automated production monitoring/support models and integrating tools like Splunk, Dynatrace, NewRelic, etc.
- Proven incident resolution and root cause analysis skills.
- Deep understanding of Google SRE practices, ITIL, and at least 2+ years in an SRE role.
- Knowledge of customer-impacting technologies, infrastructure, and processes.
- Excellent communication skills to liaise across diverse groups.
- Experience with modern JS frameworks (preferably React), analytics tags, DevOps tools (Git, CI/CD pipelines), application security, NodeJS, REST APIs, HTML/CSS, and object-oriented and functional programming.
- Familiarity with Cloud technologies like Kubernetes, Docker, GKE, Azure, PCF is a plus.
- Strong logical thinking and a curious, innovative mindset.
- Post-secondary degree in a related field.
- Experience in accessible web applications and OAuth authentication is advantageous.
What We Offer
- Inclusive culture promoting diversity, equity, and inclusion.
- Accessible environment and accommodations.
- Opportunities for upskilling and professional development.
- Competitive rewards, including bonuses and benefits.
- Community engagement initiatives.
Work Details
Location: Toronto, Ontario, Canada
Work Arrangement: Hybrid
Scotiabank is committed to diversity and inclusion. If you need accommodations during the recruitment process, please inform our recruitment team. Candidates must apply online. We appreciate all applicants, but only those selected for interviews will be contacted.
